Order Dispatch Emails

Use this section of the control panel to customize the dispatch email contents. You can send dispatch emails directly to your customers when viewing the details of an order.

The tags in square brackets (e.g. [CUSTOMER_NAME]) are automatically replaced by the order details when the email is sent. You can customize the rest of the text however you see fit.

If you want to revert back to the default text, simply click the Reset to Default Text

Customize Autoresponder


Available Tags

Tags allow you to automatically enter data that is specific to the order directly into the email, such as Customer Name or Order Date. Simply select the place in the textbox you want the tag to be added and click the tag below.

[CUSTOMER_NAME] ?The name of the customer.
[CUSTOMER_EMAIL] ?The email address used by the customer.
[CUSTOMER_FIRSTNAME] ?The first name of the customer.
[CUSTOMER_LASTNAME] ?The last name of the customer.
[STORE_NAME] ?The name of your store as set in the Settings > Store Preferences section.
[STORE_URL] ?The website address of your store.
[ORDER_NUMBER] ?The order number. (e.g. 1065)
[ORDER_DATE] ?The date the order was placed.
[ORDER_TOTAL] ?The full cost of the order incl. tax & discounts.
[PAYMENT_METHOD] ?The Payment method. (e.g Paypal)
[CUSTOMER_DELIVERY_ADDRESS] ?The address the order is going to.
[TRACKING_CODE] ?The Tracking Code (if applicable) for the order.

Send a copy of the email to yourself.

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